Shipping
Information
Delivery Timeline
We ship from Bengaluru, Karnataka. Delivery typically takes 5-10 business days via standard couriers. Please note that remote areas may take longer due to logistics.
Orders are confirmed via Email/WhatsApp/SMS. Delays due to courier issues, weather, or disruptions are not our liability, but we encourage you to track your package proactively.
Shipping Restrictions
- Domestic Only: We only ship within India at this time. No international shipping is available.
- Verified Addresses: We cannot deliver to P.O. Boxes or unverified addresses. Please provide a complete street address and contact number.
- Operating Days: No shipments are dispatched on Sundays, public holidays, or during strikes/courier disruptions.
Lost or Damaged Shipments
- Lost Packages: If your order is not delivered within 15 days, please file a claim with us for a full refund or replacement once confirmed lost.
- Damaged on Arrival: Inspect your package upon delivery. If damaged, note it on the invoice and contact us within 48 hours at hello@wbw.co.in with photos for a free replacement/refund.
- Undelivered Packages: If delivery fails after 3 attempts, the package will be returned to us. We will refund the amount minus shipping costs or reship at your cost.
Last updated: January 2026